What to know before you take a call.
Questions
Sections
The diligence a founder does on a buyer, written out. Where there is no fixed policy we say so, rather than inventing one — value, compensation and employment specifics are defined in a transaction, not on a website.
01 Before we talk
5 questions01 Do I have to decide anything to talk to you?
A first conversation is exploratory and does not require you to have decided to sell.02 What information do you need from me to start?
A description of the practice as it actually runs — the team, the work, and what you’d want protected — is enough to introduce it. If the conversation continues, the information needed depends on where it goes.
03 Do I need a banker or a broker?
Not simply to introduce the practice. Whether you use a banker, broker or other advisor is your decision; the needs of a later transaction depend on the transaction itself.
04 Does my team have to know I’m talking to you?
An early conversation does not require you to tell anyone. We don’t publish a confidentiality policy on this website — any obligations either of us takes on should be explicit in writing rather than implied here.
05 What if it isn’t a fit?
If the model is not a fit, there is no reason to force a transaction process forward.
02 The practice and team
4 questions06 What happens to my therapists and my team?
The support we add is meant to give the people already there a better week. Employment specifics are worked through in the acquisition itself, not decided by a website.
07 Who tells the team?
Coordinated with the founder and clinical leadership, in whatever way fits how the team already talks to each other.
08 What happens to clinical decision-making?
That isn’t what we’re there to take over. Our clinical roles exist to support education and transition, not to replace local judgment.
09 Does the name on the door change?
Our intention is that it doesn’t. We’re not building one national therapy brand; we’re building the company underneath great local ones.
03 The founder
3 questions10 Do I have to stay after the acquisition?
There is no single answer we apply to every founder. What you continue to do, and for how long, is designed in the transaction rather than assumed by us.
11 What can my role look like afterward?
A conversation, not a template. Some founders stay clinically, some lead, some step back over time. We’d rather design it with you.
12 What happens to my compensation if I stay?
That depends on the post-acquisition role and the transaction. It should be defined explicitly in the documents rather than assumed from a conversation.
04 Value and process
3 questions13 How is a therapy practice valued?
There is no single public formula we use. Value depends on the practice and the transaction. A first conversation does not require a valuation package; if there’s a fit, terms come after we understand the business.
14 What does Kindwell actually take on?
Recruiting, intake, revenue cycle and billing, credentialing, finance and reporting, marketing, and technology. The handoff is defined practice by practice.
15 What happens between a first conversation and closing?
Understanding the practice, then terms if there’s a fit, then diligence and documentation, then transition planning. Timing varies by practice; we don’t publish a countdown.
05 After closing
3 questions16 What happens immediately after closing?
Care and caseloads carry on while responsibility behind the scenes begins to move. Kyle Bender, LMFT heads the Clinical Transition Team that walks a practice through that handoff.
17 Does Kindwell cut costs after an acquisition?
We don’t publish a blanket cost policy. The model is to move operating capability underneath the practice; what changes depends on what the practice needs and what is agreed in the transaction.
18 So what actually changes day to day?
Mostly who carries the work a clinician never trained for. The intent is that the clinical week looks like itself, and the operating week has people whose job it is.
Anything specific to your practice gets worked through directly, and nothing on this pad substitutes for what’s in writing before you sign.
Every question here came out of the same conversation as the guide.
9 pages, PDF, no form. Before you sell: a founder’s guide to selling a therapy practice.
Bring the question you didn’t see here.
A first conversation is exploratory. You don’t need a deck, a banker, or a decision already made.
Kindwell Partners
One question, written the way you’d actually ask it.